Change is a word we often hear in the business world, and it is critical businesses can manage change. Many companies have undergone organizational change and transformation for various reasons, whether entering untapped markets or enhancing operational efficiencies when a pandemic hits. Despite the uncertainty of how the post-pandemic landscape maybe, change remains on the horizon and managing it determines the success of an organisation effectively.
Below are the several change management strategies that can help guide businesses through their next stage to achieve a smooth transition:
1) Open Communication
Leaders need to ensure the reasons for change are easily understood, and they must create a sense of urgency on why the businesses need to be transformed. Also, it is crucial to develop a culture of open and transparent communication where the employees can contribute, as it builds trust at the workplace.
2) Employee Engagement
Organisational transformations can only be achieved when the employees are involved, empowered, meaningful, and supported. Employees’ input should be collected throughout the transformation process to ensure the implemented strategies are bought in by the employees. Training is an effective way to boost morale at the workplace, apart from upskilling the workforce.
3) Spread Positivity
When employees struggle with change, leaders should find ways to encourage and inspire them—showing empathy by recognising how stress and burnout can influence their behaviour and performance at work. Furthermore, leaders should avoid releasing their frustration and doubts towards employees who have difficulties coping with change.
4) Purpose Driven
When employees have a clear picture of the business direction that the organisation is heading towards, they can connect the transformational vision to the company’s long-term strategies. Thus, leaders must inspire and help their employees to find a sense of purpose in the workplace.
5) Be Consistent
Rome wasn’t built in a day, and leaders should consistently monitor change to ensure transformational goals are on track. Goals and timelines should be revisited from time to time to evaluate whether adjustments are required. If there are resistant employees to change, leaders should be patient in allowing them a more extended period to adapt to change.
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- Johnny Warstrom 2021, Change Management Is Key To Guiding Your Business Towards A “New Normal” In 2021, Forbes, viewed 26 July 2021, <https://www.forbes.com/sites/johnnywarstrom/2021/02/08/change-management-is-key-to-guiding-your-business-towards-a-new-normal-in-2021/?sh=e98880564fdd>
- Maryville University 2021, Organizational Change Management Guide For Developing Innovators & Leaders, Maryville University, viewed 26 July 2021, <https://online.maryville.edu/blog/organizational-change-management-guide>
- Rob Harvey 2021, Changing The Culture of Change, Forbes, viewed 26 July 2021, <https://www.forbes.com/sites/forbestechcouncil/2021/06/02/changing-the-culture-of-change/?sh=d1e74e07b17b>